Friday, July 24, 2015

発表する (Giving presentation in Japanese)

Mr. Jitender Mehta, President Experience-Japan
Giving presentation on Japan in Sonipat, Haryana

貴重な時間を割いてもらっていることをわすれずに、最初と最後に感謝の意を表します。
Express your gratitude in the beginning and in the end of the presentation for the valuable time of the attendee
  
人前で発表するときは、内容をわかりやすく伝えることが、重要です。
It is important to use the easy to understand language at the time of presentation

多人数の方が上の人たちを相手に行うことが多いので適切な敬語表現で話せるように心がけるべきでしょう。
You should use the appropriate honorific expressions for the attendee

発表の最後には、質問や意見を求めることがありますが、定型句があるの覚えておくと便利です。
It is convenient to keep time for the questions and opinion at the end of the presentation 

異業種の人たちなどに対しては専門用語はなるべく使わず、使う場合は事前に説明することが必要です。
Do not use technical terms in front of the different user group, it is necessary to explain the term if you use the technical terms


出だしの言葉  (At the beginning)
  • お忙しいところ、お集まりいただきありがとうございます。  では、私から新製品について発表させていただきます。
  (Thank you very much for gathering here in spite of your busy schedule, now I will give presentation about the new product)
  • 貴重なお時間をいただき、ありがとうございます。では、新製品について発表いたします。
  (Thank you very much for your valuable time, now I will give presentation about the new product)


資料を説明する  (Explanation of the material)
  • お手元の資料をご覧ください   (Please have a look at the material in your hand)
  • 正面のスクリーンをご覧ください (Please have a look at the screen )
  • こちらにご注目ください   (Please pay attention here) 

締めの言葉  (At the end)
  • 何かご質問はございませんでしょうか
    (Don’t you have any question?)
  • ご質問、ご意見がございましたらお手をお挙げください
    (Please raise your hand if you have any question or opinion)
  • 以上で、説明を終わらせていただきます
    (Here I finish my presentation)
  • 本日はお忙しいところ、ありがとうございました
    (Thank you very much for your time today)


質問を受ける  (Receiving questions)

発表の途中でも、場合のよっては質問を受け付けることがあります。質問や意見がでやすいように、理解できたかどうかを聞くのもよいでしょう
It is good to ask the attendee about questions and opinion in the middle of the presentation. . 
  • ここまでで、ご質問はありますでしょうか 
     (Do you have any question till here)
  • 何かご質問がございましたら、ご遠慮なくどうぞ 
     (Please do not hesitate if you have any questions)
  • ご不明の点は、各担当までご連絡ください
    (Please contact the respective person in charge for unclear points) 
  • ご質問やご意見などございましたら、後ほどお伺いいたします
    (I will receive your questions and opinion later)

ただ今の件に関しましては即答いたしかねますので、確認してからご連絡させていただいてもよろしいでしょうか
(Some time when you are not able to answer the question immediately, you can reply as below)
“Well I am not able to answer immediately about this matter, is it ok if I confirm and contact you back” 


Key Words

貴重 - きちょう - Valuable
感謝 - かんしゃ - Gratitude
出だし - でだし - At the beginning
ご覧ください - ごらんください - Have a look (Honorific)
注目 - ちゅうもく - Pay attention
即答 - そくとう - An immediate answer
遠慮する - えんりょする - Hesitate (to do)


*Special thanks to Experience Japan

Saturday, June 13, 2015

ビジネスメールの書き方 (社外) Writing Business e-mail (Outside company)

==============================
件名(タイトル)価格変更のお知らせ 
(Write simple and easy to understand subject line)
==============================
宛先
〇〇〇株式会社 営業部 (←Addressee with company name, department and designation)
今田陽一様 
書き出し
いつもお世話になっております。(←Start with Greeting)
株式会社田中商事、営業部の山田太郎です。(←Your introduction with your company name, department and full name)

(本文(用件)Main text)
さて、弊社が取り扱っております液晶テレビ
「ぜネシスABC」ですが、
最近の原油価格高騰によるコスト増大のため、
現在の価格維持が大変に困難な状況になって参りました。

省略  (Text omitted)

今後ともよろしくお願い申し上げます。(←End with Greetings)
署名 (Signature)
*******************
株式会社 田中商事 営業部
山田 太郎(ヤマダ タロウ)
〒111-9999
大阪府○○市△△町11-9 2F
TEL:999-9999-9999(直通)  999-9999-9999 (代表)
FAX:999-9999-9999
*******************

Final Draft

〇〇〇株式会社 営業部 
今田陽一様 

いつもお世話になっております。
株式会社田中商事、営業部の山田太郎です。

さて、弊社が取り扱っております液晶テレビ
「ぜネシスABC」ですが、
最近の原油価格高騰によるコスト増大のため、
現在の価格維持が大変に困難な状況になって参りました。

省略

今後ともよろしくお願い申し上げます。

*******************
株式会社 田中商事 営業部
山田 太郎(ヤマダ タロウ)
〒111-9999
大阪府○○市△△町11-9 2F
TEL:999-9999-9999(直通)  999-9999-9999 (代表)
FAX:999-9999-9999
*******************

Key Points
1. Always write subject, do not send email without subject.
2. When sending an email outside the company always write customer's name company name and department 
3. Write starting and ending greetings (Do not use greeting like お疲れ様です for customers)
4. Your introduction with company name and department 
5. Do not write long sentences. 
6. In the signature give complete detail of your company name, department, address, phone no. and fax etc. 

ビジネスメールの書き方 (社内) Writing Business e-mail (Within company)

==============================
件名(タイタル)【御礼】会社ポリシーの御講話につきまして 
(Write simple and easy to understand subject line)
==============================
宛先
〇〇〇部長 (←Addressee with designation)
書き出し
お疲れ様です。 (←Start with Greeting)
名乗り
IT本部ST部の山田です。(←Your introduction with your department name)

(本文(用件)Main text)
本日は、私達のために会社のポリシーを御講話頂きまして、
誠にありがとうございました。

ポリシーについて、大変勉強になりました。
今後、ポリシーを意識して行動してまいります。

今後とも、どうぞ宜しくお願いいたします。(←End with Greetings)
署名 (Signature)
*******************
IT本部ST部山田太郎
TEL    :XXX-XX-XXX 内線 :XXXX
*******************

Final Draft

〇〇〇部長

お疲れ様です。
IT本部ST部の山田です。

本日は、私達のために会社のポリシーを御講話頂きまして、
誠にありがとうございました。

ポリシーについて、大変勉強になりました。
今後、ポリシーを意識して行動してまいります。

今後とも、どうぞ宜しくお願いいたします。

*******************
IT本部ST部山田太郎
TEL    :XXX-XX-XXX 内線 :XXXX
*******************

Key points
1. Always write subject, do not send email without subject.
2. Addressee's name with the designation
3. Write starting and ending greetings
4. Your introduction
5. Do not write long sentences.

Monday, January 7, 2013

Business Greetings 「ビジネス挨拶」

Greetings we use in our day-to-day conversation with clients, leaves a good impression on clients. While speaking with Japanese client we can use different-different greetings with client to begin the conversation.


相手
挨拶
取引がある会社の人
Client from the other company
「いつもお世話になっております。」
「いつもお世話様でございます。」
昨日会った人
Client you met yesterday
「昨日はありがとうございます。」
問い合わせや個人客
General  contact / Individual contact
「お電話ありがとうございます。」
先日会った人
Client you met few days ago
「先日はありがとうございました。」
久しぶりに話す人
Client you met long time ago
「ごぶさたしております。」
過去にあった人
Client you met in the past
「その節はありがとうございます。」
社内の人
Colleague
「おつかれさまでした。」


Beginning your conversation with these simple yet effective greetings, can leaves a good impression on listener.


Words


取引―とりひきーDealing, Transaction
個人―こじんーIndividual
先日―せんじつーThe other day, Few days ago
過去―かこーThe Past, The Previous
節―せつーSeason, Period
 

Saturday, December 15, 2012

Planning to Learn Japanese or any other language


Are you planning to learn Japanese but not able to convince yourself why you should learn Japanese language. Or not finding enough reasons to learn language, here I will give you few reason based on my research will motivate you to learn Japanese language.


Learning language can extend your horizon – Better Job opportunity


After learning any foreign language you can search for job opportunities not only in your country but also outside your country. In case of Japanese language there are best electronic and automotive companies present worldwide with base in Japan. To coordinate with Japan headquarter these companies prefer people speaking Japanese language.

Today Japanese corporate are opening  more offices and subsidiary companies across the world. For example recently Hitachi and Panasonic, Japan's two biggest corporations, plan to invest billion dollars in India. This move will create more job opportunities for Japanese Language Specialists and engineers.
  

Make new friends and learn the culture 

After English and Chinese, Japanese has the third largest internet user community which gives the more opportunities to connect with native language speakers online. You can make new friends and learn the culture of that county. Japanese people feel more comfortable with people can speak Japanese language. 
 
 
Japan has the long and interesting history, and knowledge of language will enable you to access the Japanese language resources to know and understand the history, philosophy, society and culture of Japan.
 
 
 
 

 



 
 
 

 

Enjoy the movies and animation of different language

With the knowledge of foreign language you can enjoy the movies and animations of that county, which others can’t.  If you love watching animation and games, Japan is the haven for you. Also you can improve you language with movies, animation and comics.
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Knowing a foreign language will separate you from the crowd.


Knowledge of a foreign language will add advantage in your resume. Language will pop out on your resume and differentiate you from the crowd.

You feel like star when people gather around you and ask you to speak something in Japanese and ask how do say “how are you” in Japanese.
 
 

Last but not the least - you can do this

There is no short cut to learn language to become master of any language the simple rule is regular practice and concentration. Language can help you to achieve your dreams; can bring wealth, fame and prosperity.


 The more you practice and study you do, more you learn. You will learn this language for yourself; you are the one who will get the benefits out of it so strike it hard and start it today.

Remember continuity is the most important for any initiative, if you are starting with a bang, continue with same passion. Let me tell you something about Bruce Lee the greatest master of martial arts, he used to practice for 2-3 hr a day, no matter how busy schedule he has. This passion made him greatest master of martial arts ever.

 
No doubt Japanese is one of the difficult language to learn, but if other can learn why can’t you.


 

Friday, December 14, 2012

Receiving Call from Japanese Client

Check Points while receiving a call 「電話を受ける ー チェック ポイント」

Below are the points one should take care while receiving the call from Japanese counterpart.


1. Answer within 3 rings

 
Why - It is not good to make client wait, so always answer the call within 3 rings.

- It is always good to answer the call within 3 rings, or else if you are answering the call after 3 rings then apologies to the caller, for answering late.
 
If you answer within 4-5 rings – Omataseitashimashita  [お待たせ致しました。]
If you answer after 5-6 rings – Taihen Omataseitashimashita [大変お待たせ致しました。]
 

2. Be cautious about  the noise of surrounding


Why - If there is a noise of loud conversation in the background it will leave the bad impression on the client. 
 
- Request the people near you to keep quiet or speak slowly, while you are on the call.
 

3. Always speak in a audible and clear voice


Why - Since caller cannot see you over the phone, your voice will leave the good or bad impression on the caller.
 
- Always speak in an audible, clear and cherish voice.
 

4. Don’t do another work while speaking over the phone


Why - You won’t be able to concentrate in conversation, might miss some important point of conversation.
 
- Don’t eat, drink and type on keyboard while speaking over the phone.

5. Always put the phone on mute while confirming something within organization


Why – There would be some confidential information you would not want to pass on to the client

- Put phone on mute while confirming something or checking information in your system.

6. Make note of conversation


Why – In case you have to convey or confirm something within the company, you can brief about the conversation with client/caller.
 
- Keep pen and paper with your phone all the time
- Always ask for the caller’s company name, name, telephone no. and purpose of call.
 
Above points can help you to leave the good impression on your Japanese clients. By taking care of these basic points you can create a good impression of your company.

For basic conversation read article電話を受ける - Receiving Call
 

Wednesday, December 12, 2012

JLPT Exam - Best Practice to Prepare Vocabulary


In any language vocabulary has the important role to play.  If you don’t have the sufficient vocabulary to express you view, idea and thoughts, you can’t speak that language. With the help of strong vocabulary a person can express his view, idea and opinion in more clear and expressive way. A good vocabulary leaves a good impression on listener. 
Native Japanese language speaker develop the vocabulary over the period by listening, reading and learning the surroundings. But for a non-Japanese language speaker it is difficult to develop the vocabulary level up to the level of native Japanese language speaker.
Now the question is how a non-language speaker can develop the vocabulary outside Japan. Here I am sharing few good tips to develop the vocabulary.

1. Memorize 5 words daily
2. Revise the last day words 2-3 times before starting for today’s words
3. Revise all the words you memorize in a week, 2-3 times once in a week
4. Now take a test once in a month with help of your friends or teacher, and revise all the words you memories in a month
5. Start using these words in your conversation and writing        

Memorize 5 words daily

Pick any 5 words from any vocabulary list of JLPT exam or words related to your day to day job. Read the words 2-3 times, if possible write and practice. No matter how busy you are but once you start the exercise, don’t stop the practice. After one moth you would be having 150 new words and 900 new words in six months, in your vocabulary list. Always start with the small number, don’t go for 10-20 words per day in the starting. Once you feel you are able to practice every day and you can memorize more words, than increase the number of words per day. 

My friend, who has cleared his JLPT N1, told me that he practice 5 new words every day, and he has been doing this exercise from past 4 years. You can imagine his level of vocabulary (5*30*12*4= 7200) and he is still doing this exercise.

Revise the last day words 2-3 times before starting for today’s words

Revision is most important part of this exercise. Because whatever you memorize today, you will   forget 70% of that tomorrow, but when you revise you saving these words in your permanent memory.
Revision will not take much time; with revision you making sure that are not losing any word. 

Revise all the words you memorize in a week, 2-3 times once in a week

Revision of all the words you memorize in a week will help you to saving all the words in your permanent memory. Also you feel confident and motivated with you progress. 

Now take a test once in a month with help of your friends or teacher, and revise all the words you memories in a month

By taking a test in a month you can assess how much you are able to memorize, and whether your effort are going in right direction or not. 

Start using these words in you day to conversation and writing

Using these words in your day to day conversation and writing, will help you in improving your speaking Japanese. You would be able to convey your idea, thought and opinion clearly. 
Finally when people praise your speaking Japanese, you feel more confident and motivated.

In this exercise continuity is more important, people start with a bang that they will memorize 10-20 words in day but they stop this exercise after few days. Because they set high goal, when they are not able to achieve their target, they feel demotivated. So always start with a small goal and these small goals will lead you to a bigger goal.

The above exercise is very much tried and tested by me and my friends, if you know better techniques. Please feel free to share with us.